How One Physical Therapist Improved Patient Compliance by 300% with Recover Reel

Meet Jamie, a solo PT clinic owner in Northern California who treats runners, post-op patients, and active adults.

Before switching to Recover Reel, she was using a clunky exercise PDF builder — and it was costing her time, outcomes, and her sanity.

The Problem: Patients Weren’t Doing the Work

Jamie noticed the same problem every week:

• “I forgot what you told me.”
  

• “That exercise didn’t feel right.”
  

• “I didn’t get to it this week.”
  

She tried sending YouTube links. She tried handing out printed sheets. Nothing worked. Compliance hovered around 30–40%.

The Switch: Custom Video and Messaging Made Easy

Jamie heard about Recover Reel from a colleague and decided to try it. Within the first week:

• She uploaded custom demo videos in her treatment room
  

• She sent personalized plans using clinic branding
  

• Patients received reminders and messaged her questions without texting her personal phone
  

The Results: 300% Increase in Compliance in 60 Days

• HEP compliance rose to over 90%
  

• She stopped getting “what was I supposed to do again?” messages
  

• Her evaluation-to-discharge time shrank by 2–3 weeks per patient
  

• Word of mouth referrals increased — patients loved the personal touch
  

Jamie’s Take:

“I didn’t realize how much time I was wasting until I switched. Recover Reel has become my secret weapon for getting patients better, faster. Not to mention, they are happier, and we've seen a big uptick in word of mouth referrals”

Ready to Get the Same Results?

You don’t have to be a tech genius. You just need a better tool.

Try Recover Reel now and see what better compliance can do for your clinic.