Terms and Conditions
Effective Date: March 21, 2025
Welcome to Recover Reel, LLC (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website, mobile applications, and services (collectively, the “Services”) designed for physical therapy and movement-based practices to support their clients or patients with home exercise programs.
By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the Services.
1. Eligibility and Authorized Use
• You represent that you are a licensed clinician, practice owner, administrator, or authorized representative of a physical therapy or health-related practice.
• You must be at least 18 years of age to use the Services.
• You agree to use the Services only in compliance with all applicable local, state, and federal laws, including HIPAA and other healthcare regulations.
2. Subscriptions and Payment
• Subscription Model: Our Services are provided on a subscription basis, with pricing tiers based on usage level or number of active patients.
• Billing: You authorize us to charge your payment method on a recurring basis, either monthly or annually, depending on your selected plan.
• Refunds: Subscription fees are non-refundable, except as provided in a separate refund policy or required by law.
•Free Trials: We may offer limited-time free trials. Continued use after the trial ends constitutes agreement to the full subscription terms.
3. Data and Privacy
• HIPAA Compliance: Our platform is designed to support HIPAA-compliant workflows. You are responsible for ensuring your practice uses it in accordance with HIPAA and other applicable data protection regulations.
• Data Ownership: You retain all rights to the patient data and materials you upload. We may use anonymized and aggregated data for internal analytics and platform improvements.
• Privacy Policy: Please refer to our Privacy Policy for more details on how we handle your information.
4. Intellectual Property
• All content, code, design, and materials provided through the Services are the intellectual property of the Company or its licensors.
• We grant you a non-exclusive, non-transferable, limited license to use the software solely for your internal business purposes.
• You may not reproduce, copy, distribute, modify, or create derivative works from the software or materials without our express written permission.
5. Prohibited Uses
You agree not to:
• Use the Services for any unlawful or unauthorized purpose.
• Share access credentials or allow unauthorized users to access the Services.
• Modify, reverse-engineer, decompile, or attempt to extract source code from the software.
• Introduce malware, viruses, or harmful code to the Services.
6. Termination
• By You: You may cancel your subscription at any time via your account dashboard or by contacting our support team. Access will continue until the end of your current billing cycle.
• By Us: We reserve the right to suspend or terminate access for violations of these Terms, non-payment, or harmful use. We may do so with or without prior notice.
7. Disclaimer of Warranties
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND CONTINUITY OF SERVICE OR RESULTS.
8. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, RECOVER REEL, LLC AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICES, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, REVENUE, OR GOODWILL.
9. Indemnification
You agree to indemnify and hold harmless Recover Reel, LLC, its officers, directors, employees, and agents from and against any claims, damages, liabilities, costs, and expenses arising from your violation of these Terms, your misuse of the Services, or your violation of applicable law.
10. Changes to Terms
We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with a new effective date. Continued use of the Services after changes indicates your acceptance.
11. Contact Us
If you have questions or concerns about these Terms, please contact us:
Recover Reel, LLC
Email: [email protected]: [Insert Business Mailing Address]
